How jewellery repair works
- Select the appropriate service for the jewellery you'd like us to repair.
- Once you have submitted your order, you will be given instructions on how to send your jewellery to us.
- Once received, our team will typically repair your jewellery within 3-4 working days.
- Your jewellery will be sent back to you via Special Delivery free of charge, ready to be worn again.
A damaged or worn jump ring can affect the security and wearability of your favourite jewellery. Our professional jump ring replacement service helps restore your jewellery by replacing broken, weakened or damaged jump rings, ensuring the components are securely connected and ready to wear again.
Whether it's a necklace, bracelet or another treasured piece, our experienced team takes care when carrying out every repair, paying close attention to detail and quality craftsmanship. With over 50 years of experience, you can trust Love for Jewellery to help restore your jewellery and keep your favourite pieces looking and feeling their best.
Mainland UK Delivery
Sending Your Jewellery to Us
You are responsible for the cost of sending your jewellery to us for replating.
We recommend using Royal Mail Special Delivery, which starts from £9.95. Prices vary depending on the parcel weight, delivery speed, and level of compensation cover selected.
How to send your item:
- Carefully wrap your jewellery in protective packaging.
- Print your order confirmation email and place it inside the parcel.
- Take your parcel to your local Post Office and send it using Royal Mail Special Delivery.
- Keep your proof of postage and tracking number until your order has been completed and returned to you.
Free Return Shipping
Once your jewellery has been replated, we will return it to you free of charge within Mainland UK.
Please note:
- Signature is required on delivery. If no one is available to receive the parcel, Royal Mail will leave instructions for rearranging delivery or collection.
- We cannot guarantee a specific delivery time.
- Returned parcels are sent using a tracked service, allowing delivery to be confirmed.
- Royal Mail does not normally deliver on Sundays. Saturday delivery is subject to Royal Mail availability in your area.
- Multiple items included in the same order will be returned together in one parcel where possible.
International Customers
If you would like to send jewellery to us for replating from outside Mainland UK, please contact our customer service team at info@loveforjewellery.com before placing your order.
Love Stories
Restoring your precious pieces is at the heart of what we do. Take a look at our customer gallery and get inspired to start your jewellery love story today.
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Certified Quality
Trusted by leading brands and certified for excellence, our credentials reflect our commitment to quality and precision in jewellery replating.
